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From page 1... ... However, there is much in the public record about the airport terminal facilities and airports that did not open well and the procedures that did not work well including: • United Kingdom House of Commons Transportation Committee, The Opening of Heathrow Terminal 5, Twelfth Report of Session 2007–08, HC 543, Published 3 November 2008 by authority of the House of Commons London, The Stationery Office Limited. • Report on findings of the two Commissioners appointed on 21 July 1998 by the Chief Executive in Council under the Commissions of Inquiry Ordinance, Chapter 86 of the Laws of Hong Kong to inquire into the Operation of The New Chep Lap Kok Airport and the Problems Encountered Since it Opened, updated January 1999. Read the entire page →
From page 2... ... Because this may result in insufficient time for familiarization, training, and trials, this approach potentially introduces unacceptable risks and costs owing to delays, diversions, and cancellations. A better approach is to continuously track progress of design, construction, commissioning, and readiness, and reconfirm opening day by when there is certainty about when the facilities are or will be fully completed and commissioned and the airport authority, airlines, and other stakeholders have or will have the staff, familiarity, training, tools, and confidence necessary to seamlessly operate the new facility so that it appears opening day is just another day. Read the entire page →
From page 3... ... . • Develop and formalize industry best practices for activating new airport terminal facilities. Read the entire page →

From page 1...

... However, there is much in the public record about the airport terminal facilities and airports that did not open well and the procedures that did not work well including: • United Kingdom House of Commons Transportation Committee, The Opening of Heathrow Terminal 5, Twelfth Report of Session 2007–08, HC 543, Published 3 November 2008 by authority of the House of Commons London, The Stationery Office Limited. • Report on findings of the two Commissioners appointed on 21 July 1998 by the Chief Executive in Council under the Commissions of Inquiry Ordinance, Chapter 86 of the Laws of Hong Kong to inquire into the Operation of The New Chep Lap Kok Airport and the Problems Encountered Since it Opened, updated January 1999.

Read the entire page →

From page 2...

... Because this may result in insufficient time for familiarization, training, and trials, this approach potentially introduces unacceptable risks and costs owing to delays, diversions, and cancellations. A better approach is to continuously track progress of design, construction, commissioning, and readiness, and reconfirm opening day by when there is certainty about when the facilities are or will be fully completed and commissioned and the airport authority, airlines, and other stakeholders have or will have the staff, familiarity, training, tools, and confidence necessary to seamlessly operate the new facility so that it appears opening day is just another day.

Read the entire page →

From page 3...

... . • Develop and formalize industry best practices for activating new airport terminal facilities.

Read the entire page →

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Summary Pages 1-3

Summary
Pages 1-3