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From page 1... ... c o n t e n t s 1 summary 19 Chapter 1 Research objective 19 Research Statement 19 Background on Research Need 22 Movement Toward Measurement 22 Research Approach 23 Anticipated Use of Research Findings 24 Endnotes 25 Chapter 2 Performance Measurement Lessons from the Private sector 25 The Evolution of Private-Sector Measurement 25 From Lagging to Leading Indicators 26 From Measuring Process to Measuring Strategic Outcomes 27 From Skewing Performance to Balancing Competing Objectives 28 Learning to Support Measurement Systems 29 From Measuring Performance to Improving Performance 29 Relevance of the Private-Sector Lessons 29 Endnotes 30 Chapter 3 Performance Measurement Experience in the Public sector 30 Migration of Performance Measures from the Private to Public Sectors 31 The Maturation of Public-Sector Performance Measurement 32 Public-Sector Logic for Selecting Measures 32 States Use Only a Handful of Freight Measures 34 Relevance of the Public-Sector Experience 34 Endnotes 35 Chapter 4 Freight Performance Measures 35 Trucking Data 35 Rail Data 36 Ports and Waterways Data 36 Highway Condition Data 36 Freight Externality Data 36 Emerging but Incomplete National Measures 37 Disjointed Data 37 Lack of Performance Data 37 Lack of Well-Defined Goals 38 Endnotes Read the entire page →
From page 2... ... 40 Chapter 5 Freight stakeholder Preferences 40 Private-Sector Perspectives 41 Responses to Individual Measures 44 Public-Sector Perspectives 44 State Perspectives 45 Federal Agency Perspectives 46 Trucking Industry Perspectives 46 Railroad Industry Perspectives 47 Maritime Industry Perspectives 48 Additional Practitioners 49 Endnotes 50 Chapter 6 Data Considerations to support Performance Measurement 50 Summary 50 Freight Data Issues 53 Case Studies 57 Data Considerations for the Freight Report Card 60 Endnotes 61 Chapter 7 Findings and Recommendations 61 A Reporting Framework Is Possible 61 Overcoming Impediments 62 Creating a Coalition 65 Appendix A summaries of Freight Performance information for national Report Card Performance summaries 97 Appendix B statewide and Metropolitan Freight Performance Metrics Examples 113 Appendix C state-Level Freight Performance Measures: state of Practice 117 Appendix D national-Level Performance Measures: state of Practice 121 Appendix E Modal Freight Performance Measures: state of Practice 133 Appendix F Environmental Freight Performance Measures: state of Practice 139 Appendix G stakeholder Perspectives Read the entire page →

From page 1...

... c o n t e n t s 1 summary 19 Chapter 1 Research objective 19 Research Statement 19 Background on Research Need 22 Movement Toward Measurement 22 Research Approach 23 Anticipated Use of Research Findings 24 Endnotes 25 Chapter 2 Performance Measurement Lessons from the Private sector 25 The Evolution of Private-Sector Measurement 25 From Lagging to Leading Indicators 26 From Measuring Process to Measuring Strategic Outcomes 27 From Skewing Performance to Balancing Competing Objectives 28 Learning to Support Measurement Systems 29 From Measuring Performance to Improving Performance 29 Relevance of the Private-Sector Lessons 29 Endnotes 30 Chapter 3 Performance Measurement Experience in the Public sector 30 Migration of Performance Measures from the Private to Public Sectors 31 The Maturation of Public-Sector Performance Measurement 32 Public-Sector Logic for Selecting Measures 32 States Use Only a Handful of Freight Measures 34 Relevance of the Public-Sector Experience 34 Endnotes 35 Chapter 4 Freight Performance Measures 35 Trucking Data 35 Rail Data 36 Ports and Waterways Data 36 Highway Condition Data 36 Freight Externality Data 36 Emerging but Incomplete National Measures 37 Disjointed Data 37 Lack of Performance Data 37 Lack of Well-Defined Goals 38 Endnotes

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From page 2...

... 40 Chapter 5 Freight stakeholder Preferences 40 Private-Sector Perspectives 41 Responses to Individual Measures 44 Public-Sector Perspectives 44 State Perspectives 45 Federal Agency Perspectives 46 Trucking Industry Perspectives 46 Railroad Industry Perspectives 47 Maritime Industry Perspectives 48 Additional Practitioners 49 Endnotes 50 Chapter 6 Data Considerations to support Performance Measurement 50 Summary 50 Freight Data Issues 53 Case Studies 57 Data Considerations for the Freight Report Card 60 Endnotes 61 Chapter 7 Findings and Recommendations 61 A Reporting Framework Is Possible 61 Overcoming Impediments 62 Creating a Coalition 65 Appendix A summaries of Freight Performance information for national Report Card Performance summaries 97 Appendix B statewide and Metropolitan Freight Performance Metrics Examples 113 Appendix C state-Level Freight Performance Measures: state of Practice 117 Appendix D national-Level Performance Measures: state of Practice 121 Appendix E Modal Freight Performance Measures: state of Practice 133 Appendix F Environmental Freight Performance Measures: state of Practice 139 Appendix G stakeholder Perspectives

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