Truck Drayage Productivity Guide (2011) / Chapter Skim
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Pages 16-32
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From page 16... ...
Depending on the issue to be analyzed, data may be needed on the whole drayage cycle, as follows: 1. Travel times to marine terminals, 2.
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From page 17... ...
• Trouble tickets -- Trouble tickets are a key factor in terminal delays, and are discussed in more detail below. Drayage Data and Information Sources 17
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. Movement of loaded containers, empty containers, and bare chassis to and from the marine terminals thus tends to be well documented, but some reconciliation between interchange documentation and gate records may be required.
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The study team found that approximately 5% of all such transactions result in trouble tickets, and this rate was relatively consistent across the participating marine terminals. The analysis of trouble ticket data can be used to provide information and insight necessary to evaluate the overall effectiveness of communications and administrative processes in the logistics chain.
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From page 20... ...
Although some motor carriers may maintain this information in a useful electronic format, actual recordkeeping varies widely and is tailored to suit the needs of the drayage firm, not the researcher. As a result, a large number of driver time records must often be manually examined and data recorded on an Excel spreadsheet.
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From page 21... ...
This step is essential to ensure validity and accuracy. Next, using the motor carrier's system, the research team established geofenced areas corresponding to the marine terminals and the auxiliary container and chassis yards serving those facilities (Figure 3–1)
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Sites may be located on key ramps or highway segments that serve marine terminals (e.g., California) but, in general, state DOTs leave data collection responsibilities to metropolitan planning organizations (MPOs)
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From page 23... ...
One of the most practical and useful set of opinion surveys designed to measure the satisfaction level of motor carriers with the performance of marine terminals was initiated by the bi-state harbor carriers in New Jersey more than a decade ago. Marine, rail, and container yard (CY)
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From page 24... ...
There are a number of problems/limitations associated with motor carrier and driver surveys that were encountered in the project survey. The team received significant resistance from the port community, particularly in Los Angeles/Long Beach and Northern New Jersey, for a number of reasons, as follows: • Many of the drivers have been surveyed several times.
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At marine terminals, what practices cause longer turn times, more frequent trouble tickets, or extra trips?
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From page 26... ...
13. What steamship line practices cause longer turn times, more frequent trouble tickets, or extra trips?
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From page 27... ...
_____% 12. What marine terminal practices cause longer turn times, more frequent trouble tickets, or extra trips?
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From page 28... ...
They are intended as a means of managing demand for the marine terminals, assuming that drayage firms will adjust their plans based on the real-time feedback of gate congestion. In this study, gate cameras were used to assess truck queues outside the terminal gates at two busy terminals in two different geographic regions.
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From page 29... ...
Marine terminals provide webcams for the use of truckers and customers. Publication of actual webcam images raises potential issues of confidentiality, ownership, and legality that should be addressed in advance.
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30 Truck Drayage Productivity Guide Figure 3–2. Gate waiting times from webcam study.
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From page 31... ...
Anyone observing operations in the gate queuing area or outside the terminal will likely be challenged by security staff. • Labor agreements -- Longshore labor agreements govern any collection of data or use of technology in the marine terminals.
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From page 32... ...
The report, prepared by Beacon Economics, was completed in April 2009. The Oakland study included surveys of licensed motor carriers (LMCs)
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