Truck Drayage Productivity Guide (2011) / Chapter Skim
Currently Skimming:
Pages 53-63
The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.
From page 53... ...
A large, new terminal planned for long-term growth may have an overabundance at low start-up business volumes. Marine terminal operators must decide how many gates to staff each day.
|
From page 54... ...
About 5% of all transactions result in trouble tickets and each one adds about an hour to the turn time. That hour of a trucker's time is worth $50 to $60.
|
From page 55... ...
Figure 7–1 suggests that most trouble tickets could have been prevented through better prearrival communication. One marine terminal provided the study team with a year's worth of detail on trouble ticket reason codes.
|
From page 56... ...
If the booking is not on file, incorrect in some way, or the dispatch does not match the booking, then trouble tickets are issued. • The final third of trouble tickets relate in some way to the lack of correct information being available to motor carrier dispatchers.
|
From page 57... ...
When the same container returned, it was double-counted and generated the trouble ticket exception. Driver Experience and Knowledge Less experienced drivers and firms that do not regularly serve the port container terminals tend to generate exceptions and receive trouble tickets much more frequently than drivers and firms that are familiar with terminal systems and their requirements.
|
From page 58... ...
The best drayage firms do the following: • Make good use of terminal and port information systems; • Train and retain good drivers; • Make more dual moves; and • Work with customers, lines, and terminals, and have lower error rates. As Table 7–2 shows for one case study terminal, there is also a wide variance in the frequency with which drivers from different companies receive trouble tickets.
|
From page 59... ...
Accurate and Complete Shipment Documentation A significant number of trouble tickets are generated by shortcomings in import/export documentation or other transaction features beyond the driver's control. Examples could include the following: • Dispatching an export container too early for a future voyage, • Attempting to pickup an import container subject to unpaid fees or CBP inspection, • Mismatched container and booking numbers, and • Incomplete paperwork of any kind.
|
From page 60... ...
. Maersk Import containers, dry sizes 40', 40'hi &, 45' pulled from SSA Pier A on SSA/WCCP chas must be returned empty to APM Term Pier 400 (chas split is required)
|
From page 61... ...
Familiarization trips, where new drivers ride as passengers with experienced drivers, are a longstanding and effective practice. Recent security practices, however, have drastically curtailed the ability of new drivers, or anyone else, to enter marine terminals as passengers.
|
From page 62... ...
to be very important in evaluating container terminal productivity, and 63% would consider splitting import or export volume between ocean carriers at the same port based on container terminal efficiency/productivity. Managing Non-Standard Transactions Most of the drayage transactions considered in this project and handled at marine container terminals involve dry van containers and loads without special characteristics.
|
From page 63... ...
If the terminal's empty return instructions are changed late at night or early in the morning, however, the dispatch plan may be out of sync and may result in trouble tickets and exceptions. Gate Bypass and PINs The logical extension of the two-stage gate approach may be exemplified by the recently retrofitted system at Houston's Barbours Cut where the first gate stage is 1.5 miles away from the second stage and has its own parking area for drivers with problems to stop and contact their dispatchers.
|
Key Terms
This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More
information on Chapter Skim is available.