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1 Background and Overview
Pages 11-18

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From page 11...
... . On December 7, 2000, President Clinton issued Executive Order 13180, Air Traffic Performance Based Organization, to establish a more businesslike, customer service focused FAA.
From page 12...
... Without system specialists and management teams working to complete preventive maintenance and repair down equipment, unscheduled outages can result in delays in the system, negatively impacting the flying public. Another component of the Technical Operations organization that serves as a vital link in delivering air traffic control services is Aviation System Standards' flight inspection operations.
From page 13...
... ATSS may be required to maintain entire facilities, includ ing electronic equipment, electrical power distribution, emergency backup power, power conditioning systems, and heating, ventilation and air conditioning systems. Many ATSS work out of offices located at or near airports and on service equipment located on airports, in air traffic control towers, automated flight service stations, air route traffic control centers, in open fields, or even on remote mountain tops.
From page 14...
... Performing upgrades and equipment changes as the NAS evolves This work is carried out inside the tower/TRACON, at a closely adjacent airfield, or at a remote location. At smaller facilities, the ATSS personnel typically schedule their own daily tasks based on the list of required scheduled maintenance or any equipment that is out of service and needs to be repaired immediately.
From page 15...
... in the Technical Operations service unit; (B) the Professional Aviation Safety Specialists (PASS)
From page 16...
... The documents reviewed included job descriptions of 2101s in the Technical Operations service unit, FAA documentation providing targets and performance outcomes, and information collected from the union that represents the ATSS personnel, PASS. Information on staffing models and standards used in other countries was also requested but not received.
From page 17...
... In addition to the committee meetings, individual members completed site visits at the following FAA locations: Buffalo, New York; Greenville, South Carolina; and Los Angeles, California. IMPORTANCE OF HUMAN-SYSTEMS INTEGRATION The committee discussed several guiding principles to help identify the parameters and models to define the ATSS workload and establish appropriate staffing levels.
From page 18...
... 18 ASSESSMENT OF STAFFING NEEDS OF SYSTEMS SPECIALISTS IN AVIATION FIGURE 1-2  A conceptual model of human-systems integration.


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