Assessment of Staffing Needs of Systems Specialists in Aviation (2013) / Chapter Skim
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5 Implementation and Sustainability of the Staffing Model
5 Implementation and Sustainability of the Staffing Model
Pages 79-86
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From page 79... ...
The actual time required to develop such a model should be proposed by the developer. Experts on the committee who have developed complex models estimate the development time to be between 12 and 24 months for a deterministic model and longer for a robust simulation tool like the Air Force's Logistics Composite Model.
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From page 80... ...
Similarly, information about the time required for maintenance may be highly variable due to the age of the equipment, the amount it is used, and the environment in which it is used. The FAA staff will need to participate in activities aimed at developing processes that produce accurate information about the tasks ATSS personnel perform and the factors that affect the time required to perform them.
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From page 81... ...
on the FAA's ability to maintain the NAS. For this test of the model, in addition to collecting hard data for statistical comparisons, such as number and length of outages, overtime hours, and backlog, the modelers need to prepare to collect qualitative data such as leaders' reactions to the differences between actual and proposed staffing levels.
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From page 82... ...
. An understanding of the statistical intricacies of the model is probably not necessary for most employees; however, an overview of the input and the considerations that the model takes into account will help managers and ATSS personnel see how numbers are derived, appreciate the rationale behind increases and decreases in staffing levels, and understand their role in providing quality inputs into FAA data systems.
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From page 83... ...
While much information will come from the professionals who use the model to estimate and allocate ATSS personnel, the FAA should consider identifying best practices from other large organizations that use staffing models, as well as creating employee suggestion programs and lessons-learned programs that encourage constructive criticism and helpful suggestions for remediation. Both quantitative and qualitative data can inform the FAA of the strengths and weaknesses of the staffing model.
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From page 84... ...
Even when experts employed by a vendor develop a complex staffing model, the FAA needs to provide staff to guide the project and facilitate access to appropriate data and information to support the development work. Unless the FAA staff provides input, or assigns functional experts to periodically work with or as part of the modeling effort, the model that is created is not likely to take into account accurately the important factors that affect staffing levels and to reflect actual staffing needs.
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From page 85... ...
The funding requirement could be particularly challenging if the number of ATSS personnel determined from the staffing model exceeds the current staffing level of 6,100. The funding must cover not only the salaries of additional employees but also the processes by which these new employees are acquired and trained.
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From page 86... ...
Implementation of a new staffing model includes a number of tasks, including activities such as acquiring computer equipment to host the model, educating users, and evaluating the model against the criteria for quality multiple times. A robust staffing model is likely to improve the process for allocating staff and contribute to the maintenance of the NAS; however, the implementation and use of that staffing model will require considerable attention and resources from the FAA on an ongoing basis.
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