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Pages 65-66

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From page 65...
... This knowledge provides the basis for decreasing the total costs for quality through optimization of quality management efforts leading to a minimization of rework. However, organizations should be aware that, initially, both the perceived and actual cost of quality watt increase (Figure Egg.
From page 66...
... o Achal remeasured Time Figure E2 Measured and Actual Cost of Quality with Time for an Organization Implementing the Quality Performance Management System The public sector of the construction industry can learn from the experience gained in the industrial sector. Although not an alternative to inspection, implementing the QPMS will provide managers with vital information on where improvements can be made, allowing them to optimize scarce inspection resources and achieve quality in a more cost-effective manner.


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