People and Technology in the Workplace (1991) / Chapter Skim
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Achieving Excellence Through People, Technology, and Teamwork
Achieving Excellence Through People, Technology, and Teamwork
Pages 119-130
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From page 119... ...
Teamwork JOSEPH C HIGH Consolidated Diesel Company began in 1978 as a joint venture between Case IH and Cummins Engine Company for the design, development, and manufacture of two new series of diesel engines in the 48- to 250-horsepower range.
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From page 120... ...
Engines produced at CDC are used in such machinery as new Magnum tractors, agricultural loaders, cable-layers, crawler loaders and dozers, compaction equipment, forklifts, horizontal boring units, hydraulic excavators, industrial cranes, Toaders/backhoes, logging equipment, mining and quarry equipment, skid steer loaders, trenchers, and wheel loaders. Cummins sells the engines to a broad range of customers for a variety of uses, including the U.S.
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From page 121... ...
on-highway truck industry, with every major truck manufacturer offering Cummins engines. Cummins' average share of the heavy-duty truck market is more than 60 percent.
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From page 122... ...
The technological design of the facility includes the following elements: modern high-speec3 transfer lines automated assembly and test woridwicle sourcing capability woric3-cIass quality systems and gauging a motivated and capable work force · internally machined cylinder blocks, heads, and connecting rods and external sourcing of other components · assembly, testing, painting, customizing, and shipment of completed engines · installing capacity for expected requirements at the production rate of 600 per clay [engines and components) · installing the latest applicable technology from proven manufacturing sources · providing space for future opportunities ;ac3ditional components, customer application, and optional partsJ CDC's machining areas are clesignec3 to operate three shifts at maturity, including scheduled preventive maintenance.
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From page 123... ...
Val Feigenbaum of General Systems Company, Inc., on total quality methods, statistical process control on critical characteristics, error proofing, ant] equipment capability ant!
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From page 124... ...
This testing can determine the probable cause and suggested repair for any performance deficiency. After paint application, finished engines are discharged onto automatic sort lines for appropriate sequencing before being placed on skids for shipping preparation.
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From page 125... ...
The strategy was to pass on technical skills so that at some point, technicians would perform all technical and management functions. Although the basic framework remains, the social and technical systems continue to undergo evolutionary changes in response to changes in the diesel engine business and the nationwide crisis in work force preparedness and local and socla.
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From page 126... ...
CDC has had to recruit outside the local community and out of state to fill such critical positions as those of electricians, toolmakers, cutter grinders, machine operators, and engineers in all disciplines. Consequently, the company has had to reconsider its recruiting technique and incentives; for example, it now offers relocation assistance and temporary housing for the candidates recruited from out of town for the highly skilled positions.
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From page 127... ...
Whereas technicians once rotated through training modules acquiring proficiency to perform all the tasks in their functional areas, it became necessary to station employees to acquire specialized proficiency. An internal posting system was put in place to accommodate the transfer of employees between business and functional areas.
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From page 128... ...
CDC's managers must enable the organization to meet objectives by empowering teams to perform work, by promoting teamwork, by allowing people to develop, and providing the tools to complete work in a safe and efficient manner. They must create a positive employee relations environment that values human di~nity and is free of harassment.
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From page 129... ...
Consolidated Diesel faced many challenges during its evolution: · partners with complementary but significantly different managerial styles · the original intent of building a "vanilla" engine quickly changing because of the clemand for many different engines · major increases in production volumes ~ a labor force with little or no experience in heavy manufacturing and unaccustomed! to participatory management
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From page 130... ...
The company deliberately engaged with the community through key positions in organizations that could support CDC's internal operational needs in both the short and the Tong term. CDC believes it is appropriately adjusting its processes to meet the requirements of a high-volume facility without shifting significantly from its original concepts.
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