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Executive Summary
Pages 1-4

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From page 1...
... Accommodating rising expectations often has been costly, but failing to accommodate change is costly as well, for obsolete facilities—antiquated, old fashioned, and out of date can impose heavy burdens on their owners and users. These burdens may include lost productivity of people and activities housed and served by the facility, increased operating costs to overcome the mismatch of needs and facility capability, or increased worker absenteeism and health care costs related to on-thejob stress.
From page 2...
... Such changes often are embodied in the adoption of new standards or codes, rising expectations of performance, major technological change, major change in functional requirements, major organizational change, shifts in property values, poor maintenance or abuse of systems, or aesthetic shifts. These events and shifts spur obsolescence.
From page 3...
... A first step toward more effective management is sensitivity both to the problems of change and the possibilities of accommodating change, which often means focusing on the details of individual facilities. Government decisionmakers should recognize that increasingly rapid change in both the technology of facilities and the demands facilities are expected to serve can cause obsolescence that imposes costs on users, agencies, and ultimately the public at large.


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