Quality in Student Financial Aid Programs A New Approach (1993) / Chapter Skim
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6 Financial Aid Data Systems
6 Financial Aid Data Systems
Pages 117-124
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From page 117... ...
It is evident that operational demands continue to limit proactive thinking. While attempts are being made to bring the parts of the department together to work on cross-organizational issues, comments by departmental staff to the panel indicate that there is no strong management awareness of the data resulting from the quality control activities described in Chapter 4, nor is there direction in cross-functional efforts.
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From page 118... ...
to allow monitoring of day-to-day operations and the performance of data entry contractors; · detailed statistics for monitoring the effect of applicant characteristics and behavior on program costs, compliance with regulations, the effect of system changes on applicant population characteristics, and quality control by contractors; and · detailed information for monitoring the receipt, handling, and mailing of applicant documents. The contractor submits printouts of these routine MIS reports to the department at appropriate intervals, such as weekly or biweekly, during the award cycle.
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From page 119... ...
Access to the Sample Data Base is provided through the on-line terminals and personal computer workstations at the department, which enables staff to run tabulations and perform statistical analyses. The Statistical Analysis System is used as the major data base management and reporting tool for the Sample Data Base.
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From page 120... ...
In one study, the General Accounting Office (199Ob:3) describes the loan data system this way: As part of its monitoring of the program, the Department each year collects Stafford loan information from guaranty agencies and consolidates this information into the Stafford loan data base, commonly referred to as the tape dump.
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From page 121... ...
· Guaranty agencies are not allowed access to the loan data base, a procedure that would help prevent making a loan to someone who is in default or in excess of loan limits, and thus ineligible. To remedy these problems, the General Accounting Office (199Ob)
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From page 122... ...
Parents who borrow $25,000 or more and are not able to pay it back may go into default as much as a year before the current tracking system could identify that default and deny another $25,000 loan. Recommendation 6-1: The panel believes that a totally integrated applicant data base is essential for problem identification, the development of solutions, and monitoring progress important activities if true quality improvements are to take place.
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From page 123... ...
FINANCIAL AID DATA SYSTEMS 123 information from all the Title IV aid programs and across years to provide, for each applicant, a complete history of participation in the financial aid system, thus facilitating a broad range of cross-sectional and longitudinal statistical analyses. The Department of Education should allocate sufficient resources and personnel to accomplish this task without further delay.
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