Report 2 on Tracking and Assessing Governance and Management Reform in the Nuclear Security Enterprise (2018) / Chapter Skim
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3 Progress, but Continuing Concerns
3 Progress, but Continuing Concerns
Pages 12-24
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From page 12... ...
The necessary change will be impossible without leadership commitment. The panel has been impressed by the people who have played important roles in improving governance and management of the nuclear security enterprise, including former Administrator Klotz, Acting Deputy Administrator White, Acting Administrator Erhart, and several of the top staff members.
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From page 13... ...
However, the December 2016 Implementation Plan instead provides primarily a set of activities to address discrete issues. NNSA did not articulate a comprehensive view of the problems and of the necessary crosscutting changes, nor did it adequately describe how or why specific proposed activities will in fact address the concerns raised by the Augustine-Mies report.
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From page 14... ...
But the first steps of change are not yet fully embedded." 2 This Finding reflected the panel's recognition of the following foundational steps toward successful change: strong support from the NNSA Administrator and the previous DOE Secretary, appointment of a senior person (the head of the NNSA Office of Policy) to lead the change-management efforts, and that person's success in enlisting several strong senior leaders to play key roles.
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From page 15... ...
The vision for site governance reform, as laid out by Administrator Klotz and elaborated in subsequent materials, has the following key elements: • The government, the M&O site operator, and the contractor's corporate parents are expected to work cooperatively to ensure mission performance. • The roles of the federal personnel in headquarters program offices, functional support offices, and field offices in oversight of the site operation are clarified.
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From page 16... ...
During its first year of operation, the Site Governance Executive Steering Committee developed guiding documents for its process, developed a design document for governance training for NNSA's federal workforce (to be made available to the M&O workforce, too) , set in motion the design for governance and leadership training to NNSA's senior executives, and conducted two pilot peer reviews at Nevada National Security Site (NNSS)
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From page 17... ...
7 This effort, plus the recent release of the 2018 Nuclear Posture Review, should help raise the level of national attention to the nuclear security enterprise and its mission. However, NNSA's actions cannot guarantee an increase in attention or involvement of national leadership.
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From page 18... ...
While morale and employee satisfaction of NNSA employees was not raised as an issue by the Augustine-Mies report, satisfaction and engagement are generally seen as important indicators of "organizational health." Thus this improvement is an encouraging indication that may improve the chances of success for change initiatives. Greater Involvement in Site Management and Operations by the Corporate Parents NNSA has told the panel that it is working to encourage corporate parents of M&O contractors to take a more active and productive role in applying corporate methods of management, as was recommended by the Augustine-Mies report.
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From page 19... ...
While NNSA reports that the number of audits and data calls is decreasing, employees at several sites told the panel that the number of data calls seems to be unchanged. At least one laboratory is working to make CAS information accessible to field office staff, which may help the latter access more information directly rather than having to issue a data call.
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From page 20... ...
Absent such basic data in an accessible format, it is difficult to find policies and actions that can help forestall or simplify future disputes. Data and metrics are necessary to inform understanding of at least the following aspects of the nuclear security enterprise: • Is the enterprise meeting its commitments, such as for mission deliverables?
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From page 21... ...
Further, because currently governance and management problems are largely revealed anecdotally -- through individual experiences -- NNSA needs to monitor the level of satisfaction of employees throughout the nuclear security enterprise regularly. Just as NNSA benefits from insights revealed through the annual Federal Employee Viewpoint Survey, it needs to learn about the attitudes and levels of satisfaction of non-federal employees across the enterprise.
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From page 23... ...
Appendixes
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Key Terms
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