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2 SURVEY FINDINGS
Pages 5-7

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From page 5...
... and smaller buses to provide suburb-to-suburb service. For agencies using fixed route buses, system size varied from 4 buses at Clark County Public Transportation Benefit Area Authority (C-TRAN)
From page 6...
... OC Transpo cited its ability to determine the time of the next bus via an automated telephone system, schedule display monitors at major stations, printed timetables at many bus stops, marketing targeted specifically at employers in these areas, and seamless integration of sentences with the rest of the regular route network. Marketing Techniques Two-thirds of the respondents reported using different marketing techniques for suburb-to-suburb services from those used to promote regular fixed route services.
From page 7...
... It was found that many of these new services were lacking a common system for describing and understanding suburban consumer behavior, and there appears to be no uniform performance monitoring methodology among the transit agencies surveyed for detailing travel activity and transit service response with regard to funding implications. There is lack of a reporting process for the service changes made to record the specifics of the physical changes made, such as changes in service frequency, fares, area coverage, schedule adherence, vehicle configuration, and service quality.


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