Airport Collaborative Decision Making (ACDM) to Manage Adverse Conditions (2021)

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47 7.1 Why Train for ACDM? ACDM is a new process and requires an adjustment of the state-of-mind of the stakeholders agreeing to work collaboratively. Switching from a pre-ACDM organization to an ACDM one requires a change in the way members of the operations community interact every day. Opera- tions and emergency planners need to learn the ACDM planning process in order to prepare adequate ACDM-compliant plans and procedures. Finally, the members of the ACDM imple- mentation groups should be educated on the different aspects of the program they will run and what they are supposed to deliver. 7.2 ACDM Training Curricula This section proposes different curricula, and draft training materials are provided. The curricula were designed to fit in with specific roles in the ACDM organization. While these curricula are generic enough to apply to any aviation facility or system, each airport is different, and the person responsible for handling the training program at a specific airport might want to consider adding slides and provisions on local specificities and projects to these materials. The modules are organized in two different tracks: 1. Operations (OPS): Training modules on ACDM operations and planning. 2. Implementation (IMP): Training modules on ACDM implementation. Four curricula are defined for four different roles within the ACDM organization: • SG members: Three mandatory modules are required to understand the basics about ACDM, and five optional modules are recommended for further learning about ACDM operations and implementation. • WG members: The WG members need to be familiar with a broader body of knowledge to manage the ACDM program or individual ACDM projects and to understand ACDM opera- tions as well. It is recommended that the WG members attend all the modules. Note: Whatever their full-time role in the ACDM organization, the TSG leads might want to complete their ACDM education by attending all the IMP modules available. • ACDM planners: Members of the operations community in charge of planning for IROPS and emergency situations—and more generally adverse conditions—and those involved with preparing operations plans and procedures should attend six of the OPS modules proposed on ACDM operations and planning. They should also attend the two remaining OPS modules on operating with and maintaining the toolbox. • ACDM users: A similar curriculum focused on real-time operations is proposed to practitioners who might operate with ACDM in real time. C H A P T E R 7 ACDM Training Programs

48 Airport Collaborative Decision Making (ACDM) to Manage Adverse Conditions 7.3 Operations Modules OPS101—Introduction to ACDM Learning Objectives: • Understand the main objectives of ACDM. • Identify the stakeholders of the ACDM process. • Describe the benefits of ACDM. OPS102—Operating Together with ACDM Learning Objectives: • Identify the different steps of the ACDM operations process. • Recognize the role of the stakeholders in the ACDM process. • Operate collaboratively under an ACDM organization. • Understand the need for operations planning. • Apply collaborative procedures during real-time operations. OPS103—ACDM Operations Planning Learning Objectives: • Identify the different steps of the ACDM planning process. • Define the role of the stakeholders in the development of plan and procedures. • Plan for adverse conditions collaboratively with the stakeholders. • Collect lessons learned and enhance existing plans and procedures. OPS201—ACDM Toolbox—Introduction for Practitioners Learning Objectives: • Understand the purpose of the toolbox. • Identify the main components of the toolbox. • Understand the benefits of the toolbox for planning and operations. O PS 10 1 O PS 10 2 O PS 10 3 O PS 20 1 O PS 20 2 O PS 20 3 O PS 20 4 O PS 20 5 IM P1 01 IM P1 02 IM P1 03 IM P1 04 Steering Group Working Group ACDM Planners ACDM Users Mandatory Modules (Required) Optional Modules (Recommended) Table 6. Proposed curricula and modules.

ACDM Training Programs 49 OPS202—ACDM Toolbox—Templates Learning Objectives: • Use the five templates available in the toolbox. • Understand their benefits to operations. • Utilize them for enhancing the management of adverse conditions. OPS203—ACDM Toolbox—Tools Learning Objectives: • Use the four tools available in the toolbox. • Understand their benefits to operations. • Utilize them for enhancing the management of adverse conditions. OPS204—ACDM Toolbox—Operate with the Toolbox Learning Objectives: • Enhance collaboration between the stakeholders in real-time operations. • Utilize the toolbox contents to understand the needs of the other stakeholders. • Utilize the toolbox for planning and operations purposes. OPS205—ACDM Toolbox—Maintain the Toolbox Learning Objectives: • Use the toolbox as a library of local plans and procedures. • Keep the toolbox up to date. • Disseminate the toolbox to the stakeholders of airport operations. 7.4 Implementation Modules IMP101—ACDM for CDM Sponsors and Champions Learning Objectives: • Understand the main features of ACDM. • Promote ACDM within organizations. • Develop efficient communication channels. IMP102—ACDM Implementation—Part 1: Initiating ACDM Learning Objectives: • Initiate the ACDM implementation project. • Understand the role of the CDM Champions. • Develop the ACDM organization. • Define the basic elements of the ACDM implementation roadmap. IMP103—ACDM Implementation—Part 2: Developing the Local ACDM Learning Objectives: • Develop the local ACDM implementation roadmap. • Define and monitor the airport KPIs.

50 Airport Collaborative Decision Making (ACDM) to Manage Adverse Conditions • Define and implement the local ACDM process. • Develop collaborative plans and procedures. IMP104—ACDM Implementation—Part 3: Maintaining the ACDM Initiative Learning Objectives: • Develop oversight within the ACDM organization. • Assess current policies and procedures. • Review the airport performance and identify potential enhancements. • Define corrective actions and prioritize them. • Initiate the development of the next ACDM implementation roadmap. 7.5 Knowledge Management Keep Track of Knowledge Acquisition Records of the training modules successfully completed by the members of the ACDM commu- nity should be kept and used for ensuring all the participants have received adequate training regarding their role in the organization and the initiative. Certificates of achievement should be provided to participants who successfully complete the module and pass the test. Knowledge Retention When customizing the curricula and crafting a local ACDM training program, the ACDM community should think about knowledge retention and how often the participants in the ACDM organization and initiative should retrain on specific modules. Add Modules to the Curricula Airports might want to bring training modules from programs outside of the core ACDM basic knowledge under the ACDM curriculum umbrella. Training modules coming from the ACDM planning process on the collaborative plans and procedures to respond to adverse conditions are ideal candidates to add to the ACDM training program. Winter operations training courses involving multiple stakeholders are another example of good candidates. An initiative on joint training and knowledge acquisition and retention across the stakeholders can be a project of the ACDM implementation roadmap by itself.